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Industry domain brief

Telecommunications

COBOLpro documents provisioning, mediation, rating, billing, subscriber, and OSS/BSS dependencies for telecom documentation.

3

Legacy estate

Systems and data surfaces to inspect

9

Workflows

Business workflows grouped by capability

3

Risks

Business impacts with control focus

4

Deliverables

COBOLpro assessment artifacts

Executive summary

Telecom legacy estates often sit between network systems, subscriber records, product catalogs, mediation feeds, billing cycles, tax logic, partner settlement, and customer care. The hard part is proving how service states and usage charges stay synchronized.

COBOLpro builds a domain brief that makes OSS/BSS dependencies visible before product launches, billing migrations, network updates, or vendor replacement.

Legacy systems in scope

The source estate to turn into an operating map.

Each row is structured for executive review: where the COBOL behavior sits, what it touches, and what the documentation must prove.

Subscriber and service operations

Legacy estate

Subscriber, order, service catalog, provisioning, activation, number management, device, and network inventory systems

Documentation focus

Service qualification, activation states, plan changes, inventory updates, and network handoffs

Mediation, rating, and billing

Legacy estate

Usage mediation, CDR processing, rating, taxation, discounts, billing, invoicing, collections, and dispute systems

Documentation focus

Usage transformations, pricing rules, tax calculations, invoice generation, credits, and adjustments

Partner and regulated interfaces

Legacy estate

Wholesale, roaming, partner settlement, finance, customer care, SLA, regulatory, and tax feeds

Documentation focus

Partner reconciliation, regulated billing evidence, dispute handling, and downstream reporting

Operational workflows

Business capabilities, not raw program lists.

COBOLpro groups source behavior around the operating workflows buyers need to preserve, explain, or replace.

01

Order and network operations

  • Order capture, service qualification, provisioning, and activation
  • Plan changes, device changes, and service state updates
  • Network inventory, trouble tickets, SLA reporting, and handoffs

02

Usage and billing operations

  • Usage mediation, rating, taxation, and invoice generation
  • Credits, discounts, adjustments, collections, and disputes
  • Billing cycles, customer care, churn, and retention support

03

Partner and finance operations

  • Roaming, wholesale, partner settlement, and reconciliation
  • Regulatory, tax, finance, and audit reporting
  • Product launch and catalog update dependencies

Risk and control priorities

Where legacy ambiguity becomes business exposure.

The assessment narrows risk to business impact and source-backed control evidence instead of treating documentation as a generic code inventory.

01

Usage reconciliation

Business impact

Rating, mediation, and billing defects can create revenue leakage, customer disputes, and regulatory exposure.

Control focus

Trace usage records from network events through mediation, rating, invoice, tax, and finance outputs.

02

State synchronization

Business impact

Subscriber, service, catalog, and network states can diverge across OSS, BSS, vendors, and care systems.

Control focus

Map service state transitions, file timing, transaction handoffs, and recovery paths.

03

Partner dependency

Business impact

Wholesale, roaming, tax, and partner interfaces can block billing or network documentation.

Control focus

Inventory partner feeds and settle each dependency against source programs, jobs, and reconciliation controls.

COBOLpro assessment output

Concrete artifacts for continuity decisions.

Outputs are written for shared use across business, audit, architecture, application, data, and delivery teams.

01

Provisioning and subscriber lineage

Order, service qualification, activation, inventory, subscriber, and network handoffs tied to source.

02

Usage and billing rule catalog

Plans, usage, rating, taxes, discounts, credits, adjustments, disputes, and exceptions in buyer-readable form.

03

OSS/BSS interface inventory

Network, customer-care, partner, wholesale, roaming, finance, regulatory, and tax feeds organized by workflow.

04

Launch and migration impact package

Evidence for product launches, billing migration, network documentation, and partner changes.

Domain assessment

Build the evidence package before changing Telecommunications systems.

Plan domain assessment