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Industry domain brief

Retail & Payments

COBOLpro exposes POS, pricing, loyalty, inventory, fulfillment, and settlement dependencies before retail system change.

3

Legacy estate

Systems and data surfaces to inspect

9

Workflows

Business workflows grouped by capability

3

Risks

Business impacts with control focus

4

Deliverables

COBOLpro assessment artifacts

Executive summary

Retail and merchant estates connect customer-facing channels to legacy pricing, inventory, payment, promotion, tax, and settlement logic. A small change can ripple from item master files into stores, ecommerce, fulfillment, loyalty, and finance.

COBOLpro creates a domain brief that helps business, technology, and operations teams protect peak periods while modernizing revenue-critical workflows.

Legacy systems in scope

The source estate to turn into an operating map.

Each row is structured for executive review: where the COBOL behavior sits, what it touches, and what the documentation must prove.

Merchandising and pricing

Legacy estate

Item master, pricing, promotion, markdown, tax, vendor, replenishment, and merchandising systems

Documentation focus

Price changes, promotion eligibility, item data, tax handling, and channel-specific overrides

Store and payment operations

Legacy estate

POS, tender, gift card, loyalty, payment gateway, fraud, settlement, and chargeback integrations

Documentation focus

Authorization, capture, settlement, returns, loyalty accrual, and customer-facing exceptions

Inventory and fulfillment

Legacy estate

Inventory, OMS, WMS, ecommerce, marketplace, supplier EDI, allocation, and shipping feeds

Documentation focus

Stock accuracy, replenishment, pick-pack-ship, returns, and finance reconciliation

Operational workflows

Business capabilities, not raw program lists.

COBOLpro groups source behavior around the operating workflows buyers need to preserve, explain, or replace.

01

Merchandising and revenue

  • Item setup, price changes, promotions, and markdowns
  • Tax, discount, coupon, and tender rules
  • Vendor feeds, replenishment, and merchandising reporting

02

Store and customer operations

  • POS transactions, returns, exchanges, and service exceptions
  • Loyalty accrual, redemption, and customer matching
  • Payment capture, settlement, chargebacks, and reconciliation

03

Omnichannel fulfillment

  • Inventory updates, allocation, picking, and shipping
  • Ecommerce, marketplace, and store feeds
  • Supplier EDI, replenishment, and exception handling

Risk and control priorities

Where legacy ambiguity becomes business exposure.

The assessment narrows risk to business impact and source-backed control evidence instead of treating documentation as a generic code inventory.

01

Peak-season release risk

Business impact

Pricing, payment, fulfillment, and loyalty defects become visible immediately during high-volume windows.

Control focus

Map dependencies by revenue channel, batch timing, promotion, and settlement path before release freezes.

02

Shared master data

Business impact

Item, price, tax, and inventory files can feed many channels with inconsistent assumptions.

Control focus

Trace shared files and transformations across stores, ecommerce, WMS, supplier feeds, and finance.

03

Customer-facing calculation errors

Business impact

Promotion, tax, tender, and loyalty defects can create brand, compliance, and margin exposure.

Control focus

Create source-backed rule catalogs for discounts, coupons, loyalty, tenders, returns, and taxes.

COBOLpro assessment output

Concrete artifacts for continuity decisions.

Outputs are written for shared use across business, audit, architecture, application, data, and delivery teams.

01

Revenue workflow dependency map

Pricing, promotion, inventory, loyalty, payment, and settlement dependencies organized by channel.

02

Store-to-enterprise runbook

POS feeds, batch cycles, tender settlement, returns, and reconciliation windows tied to jobs and files.

03

Peak-change blast radius

A release planning view for tax, payment, loyalty, promotion, fulfillment, and merchandising changes.

04

Customer-rule catalog

Readable rules for discounts, coupons, loyalty, returns, tenders, taxes, and exception handling.

Domain assessment

Build the evidence package before changing Retail & Payments systems.

Plan domain assessment